8. Troubleshooting Guide
This section helps resolve common technical issues that pilots may face during their daily workflow.
Symptom → Cause → Solution Table
Symptom | Likely Cause | Recommended Action |
No OTP received during login | Weak network or SMS blocked | Tap Resend OTP; enable SMS permission; check internet |
Start Day button not visible | Day already started or session expired | Reopen app and check Home after login |
Cannot mark order as Out for Service | Day not started | Tap Start Day on Home, then return to Orders |
Start Spraying button disabled | Scheduled date/time not reached | Use Today’s Orders view; confirm service date |
Map not loading or pins missing | GPS access denied | Enable device location and restart the app |
Cash Received button not working | Output not entered | Enter Acreage/Tank count before confirming |
App crashes or becomes unresponsive | Outdated app or low memory | Update via Play Store; close unused apps |
Comments not saving | Network glitch or temporary lag | Retry after checking internet; wait for success toast |
Logout option not visible | Accessed from another screen | Go to Settings > Profile, then scroll to Logout |
Tips for Preventing Issues
- Always ensure you have strong network and location services enabled.
- Start Day must be tapped once daily before any servicing.
- Update the app regularly from the Play Store to receive the latest fixes.
- Allow all requested permissions for smooth functioning (especially Location and SMS).